Customer service administrator

Do you want to work for a business who are rapidly expanding, passionate about progression and reward their employees for their hard work and successes? Customer Service Administrator Join our team! Our vans operation is rapidly expanding and we’re looking for an enthusiastic Customer Service Administrator to join our business, based at our Manchester site. This role will keep you on your toes and has a lot of elements to it. Here is a flavour of what you’ll be doing day to day: Focus on providing high-quality customer service Be the first point of contact for our customers Drafting communications for both postal and emails, organising the repair and service of our fleet Other general administration. To be successful in this role: Be a confident communicator with an excellent telephone manner Have strong administrative skills Be PC literate with the ability to adapt to a wide variety of tasks Be empathetic with the ability to understand customer needs and requirements in challenging situations Can work well under pressure So, if juggling multiple plates, and being within evolving, rewarding environment sounds up your street, then this is the job for you! Dawsongroup plc is an equal opportunity employer and is committed to the continuous improvement and satisfaction of our employees, and as such, training and ongoing development are readily available, as well as a competitive wage and an excellent benefits package. NO AGENCIES www.dawsongroup.co.uk