Administrator

Location Trafford Company The Growth Company Contract type Permanent/ Full- time Salary Up to £22,000 per annum Closing Date 09/10/2023 Ref No 3750 The Growth Company (GC) have a vacancy open for a Administrator to deliver effective administrative support and ensure contract compliance of paperwork in respect of any GC contract. We help to make a lasting difference to the lives of people throughout the North of England and beyond, by supporting individuals to gain meaningful employment. Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt. We work with employers on their recruitment and skills needs to help place people into high quality sustainable jobs. Key Responsibilities To maintain paperwork and electronic records in order to ensure a high level of contract compliance and specifically to; Audit electronic system against paper system, ensure all files are in line with contract KPIs and processes. Able to provide outstanding levels of customer service across various levels- this will include programme participants, key partners and stakeholders, employers and the general public. To manage and update a suite of MS office-based reports. Provide general administrative support for the team, e.g. Take telephone referrals and enquiries, manage front desk enquires, meet and greet. Maintaining efficient and effective working relationships at all times. Maintain knowledge on contract changes to KPIs and inform providers. Check evidence for compliance with contractual requirements prior to submission to funding body. Work within strict data security protocols. Maintain accurate Petty Cash records and processes. Work alongside colleagues to ensure compliance with procedures and to ensure that caseloads are managed effectively. Ensuring the smooth running of the office by efficient and effective time management of one’s own work. Raising payments and purchase orders using internal financial systems. Working on and communicating with internal finance department systems and processes. About You A warm, approachable style to delivery is required in order to build relationships and rapport. Ability to understand, demonstrate and apply GC values: Make a positive difference, stronger together, empower people, do the right thing, build on success. A ‘can do’ attitude including a positive approach to change. Skills Required Must have a methodical approach and an ‘eye for detail’, organisation skills and excellent IT skills including excel Experience working in an environment where we have customers with multiple barriers (offenders, disabled people etc) to progression and employment can be an advantage. Must have strong interpersonal skills to deal with customers. Ability to work effectively as part of a team. Willingness to undertake training as required. Ability to work to challenging targets and key performance indicators. We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment. All appointments will be subject to Safer Recruitment Procedures which include a DBS check. This will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this. If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group. GC is committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from an ethnic community. As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the recruiting manager and our Internal recruitment team. We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We’re supporting the campaign by removing conviction questions at the applications stage. GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible. Should you apply for any of our roles, we will be completing interviews virtually or face to face, dependent on the role. This will be explained further should you reach interview stage. We will be more than happy to explain the measures we have put in place, ahead of you attending any of our premises. If you require support with the recruitment process, please contact or Internal Recruitment team at [email protected] or call us on 0161 237 4447.