Third party claims handler

About the role Customers come to us because we can take on and solve any kind of challenge, no matter how complex. Join our UKCS - Balfour Beatty Living Places team as a Third Party Claims Handler and you rsquo;ll help make this happen. What you #39;ll be doing Handling of Highways Claims within Liaising with stakeholders i.e members of the public, client (ESCC), operational teams Investigate claims and establish if liability attaches, and if we have statutory defence under the S58 of the Highways Act 1980 Assess value of claims and accurately record reserves. Prepare claims documentation for payment. Document storage and file management Manage data on various systems e.g., Insurance Database LACHS, Confirm, One Network, CRM JADU Working with stakeholders to respond to appeals and complaints. Who we #39;re looking for Essential Excellent Customer Service IT literate (Word and Excel) data entry Must have experience of handling third party claims in either Public Liability or RTA. Able to use initiative and adapt to change Knowledge of the Civil Procedure Rules Good understanding of TCF and GDPR Experience of prioritizing workload and working to deadlines to achieve targets. Desirable Knowledge of EL/PL protocol and Highways Act CII Qualification Why work for us Day in, day out, our teams deliver some of the UK rsquo;s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. Why join us? As if contributing to and supporting work that makes life better for millions wasn rsquo;t rewarding enough, we offer a full range of benefits too. You rsquo;ll have the freedom to shape the package that rsquo;s right for you and your life. Here are some of our key benefits: - Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow. - 25 days paid annual leave (pro rata) - Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave - Pension, share incentive plan, volunteering leave, recognition schemes and much more hellip; About us Balfour Beatty Living Places works in long-term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow. As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers. Diversity and inclusion At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit We are a Gold Award holder in the Ministry of Defence #39;Employer Recognition Scheme #39; and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at