Housing officer

Housing Officer ndash; Brent GBP19.95 per hour Contract ndash; Full Time Duties/Responsibilities: Provide a high level of customer service with emphasis on getting things right the first time, keeping promises and taking ownership for the customer demands and request. Promote self-sufficiency in our services while offering support to those that need extra help. Work with partners to set, coordinate, track and ensure completion of actions with other services to get things done for the customer which meet or exceed customers rsquo; expectations. Be the primary contact for local stakeholders e.g.: residents associations, Councillors, the police etc. for individual casework. Deliver a comprehensive lettings service which leaves customers feeling satisfied with Brent Housing Management from day one. Carry out estate inspections and health and safety inspections to ensure statutory compliance and contract reviews. Post inspect communal maintenance repairs and undertake follow up actions as required. To find out more information please contact Abbie @ (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency