Technical support manager

Technical Support Manager | Maintenance / FM industry | Commercial Environment | Reading, Berkshire | Up to GBP60,000 + Car Allowance Are you an experienced Technical Manager with experience in the commercial FM industry? Are you seeking a full time position, on a permanent basis, based in Reading? Working across an extremely interesting contract, with a large maintenance team and wealth of projects? If you answered yes to the above, we want to speak with you! We are seeking a Technical Support Manager to lead the deliver efficient mechanical and electrical services maintenance, oversee infrastructure maintenance, and fabric inspections, supporting the Head of Operations. Package: What is in it for you? * Permanent, PAYE position, paid monthly. * Attractive basic salary, GBP55,000 - GBP65,000 dependant on experience. * Car allowance, GBP3,000 - GBP4,000 per annum. * 33 days paid annual leave (25 days + BH) * Company pension * Company discount scheme * Cycle to work scheme * Large training and development department which also offers pay increases with courses passed. * Site hours: 08:00am - 5:00pm - with some hybrid working available. Key Responsibilities: * Lead mechanical and electrical services maintenance, infrastructure maintenance, and fabric inspections. * Manage Service Desk and Scheduling teams, ensuring compliance with contract deliverables and KPIs. * Provide leadership and support to technical and service teams, promoting a collaborative approach aligned with company values. * Oversee planned maintenance progress, manage costs, and ensure customer satisfaction and regulatory compliance. * Implement service delivery improvement plans and innovations to optimize efficiency and minimize costs and risks. * Ensure compliance with safety procedures, document control, and statutory regulations. * Foster positive client relationships, optimize costs, and support commercial and finance processes. Requirements: * Technical qualification in electrical or mechanical disiplines. * Extensive experience in asset management and maintenance of building services. * NEBOSH General Certificate preferred but not essential. * Strong leadership and management skills in a regulated environment. * Proficiency in CAFM management and SFG20. * Excellent analytical, communication, and presentation skills. * Ability to work under pressure and adapt to changing needs. Other Details: * Must wear provided PPE when required. * Confidentiality is crucial. * UK-wide travel may be required on occassion; valid UK driving license essential. * DBS and/or Security clearance may be necessary. * Core hours: 08:00 to 17:00, Monday to Friday. Would you be interested in discussing this role further? If so, please submit a CV today and the team will give you a call to discuss in further detail