Senior technical administrator

Senior Technical Administrator (Food Manufacturing) Permanent Opportunity. Wednesbury. Salary: GBP28K Hours of Work: Monday to Friday 08.30am till 5.00pm with 1 hour lunch. We are working in partnership with one of Europe rsquo;s largest independent manufacturers distributor. Their headquarters are in West Midlands in the heart of the Black Country area servicing major national retailers, large food service groups and blue-chip corporations. They have grown significantly within the last few years and have ambitious plans for the future. It rsquo;s an exciting time to join their team, with real opportunities to build a successful career. The Role * Complaints management: including logging all customer complaints (including retail, foodservice and industrial customers). Compiling customer complaint responses (where necessary) by carrying out root cause investigation with suppliers. * Support on both supplier audits creating customer product specifications and delivery of key activity during customer and BRCGS audits. * Manage the Technical team #39;s inbox, responding to or redirecting technical enquiries ndash; responding to customer enquiries. * Specification Management: including administration of the generation and maintenance of customer product specifications for existing products and new product launches (including using customer online specification platforms). * Support and deputise for the Senior Technical Officers to meet business needs. * Provide administrative and technical support to the technical team. * Create and update technical documentation, Packaging spreadsheet, document control log. * To generate and review specifications of finished products for the company. * To actively work to ensure compliance with BRCGS and customer standards. * To ensure that every customer received correct certificate of analysis. * Ensuring that all specifications and artwork is accurate and complies with all relevant legislation, as per the critical path. * Generating nutritional and ingredient information. * Completing technical compliance activities and reports. * Ensuring that all specifications and artwork is accurate and complies with all relevant legislation, as per the critical path. Skills A genuine interest in science and how it is applied to food. High standards of cleanliness and the ability to adhere to strict hygiene rules. Excellent attention to detail Strong written and verbal communication skills Leadership qualities People and teamworking skills A flexible approach to working. Numeracy and problem-solving skills Good organisational ability and time-management skills An awareness of the consumer market. Candidate Specification. Technical background/experience in a food safety role - essential Minimum 3 years rsquo; experience within food manufacturing industry as technical admin/QA/QC or similar role (essential) HACCP L3 (beneficial but not essential) Food Safety L3 (beneficial but not essential) Knowledge of UK Label legislation High level of experience launching products into a variety of market sectors including retailers, brands, and global export markets. Experience * Supplier GFSI certification: 2 years (required) * Food safety root cause investigation: 2 years (required) * Technical specification exp in food safety: 2 years (required) Company Benefits 25-days holiday plus 8 statutory days, Free onsite parking. Company Pension.Opportunities for career progression. To apply for this fantastic opportunity, email your CV NOW! Concept Resources are an equal opportunities employer