Field service engineer

Job Title: Field Service Engineer Job Location: Rugby Salary Range: GBP36,000 - GBP40,000 (Base), GBP60,000+ (OTE) Our client, a global leader in food processing equipment with processing plants worldwide, is on the lookout for talented and ambitious Field Service Engineers to join their growing team. Responsibilities - Field Service Engineer: Provide 1st level phone support for troubleshooting and root cause analysis of reported issues. Conduct servicing of equipment spanning live bird handling through to packing, covering mechanical, electrical, and weighing aspects. Perform service audits to document equipment reports, identify service requirements, spare parts, and necessary adjustments. Manage spare parts sales including quoting and follow-up. Plan and execute service initiatives. Undertake installation and commissioning tasks. Conduct customer training on the operation, cleaning, and maintenance of company equipment. Perform pre-delivery inspections (PDI), repairs, and other tasks at company UK head office. Ad hoc duties as required. Qualifications - Field Service Engineer: Mechanical/Electrical Field Service Engineer with an electrical bias, ideally, with experience in processing machinery within a food environment. Excellent communication skills to interact professionally with individuals at all levels. Strong self-management skills with the ability to handle multiple tasks efficiently. Capability to remain calm under pressure, focusing on achieving objectives. Commitment to delivering high-quality work with keen attention to detail. Flexibility in working hours, including weekends and travel away from home. Proficient in fault finding using engineering drawings, test equipment, and basic understanding of PLC and inverter controls. IT literate with proficiency in computer-based systems. Full UK driving license. Benefits - Field Service Engineer: Competitive Field Service Engineer basic salary, with attractive overtime incentive (OTE GBP60K). Company vehicle (Ford Ranger type), phone, laptop, and tools provided. Pension scheme (Government standard and Peoples Pension). Health insurance (AXA Medical and Dental). Holiday allowance of 25 annual leave days plus statutory days. For more information regarding this role please call Josh Kerr on (phone number removed) or email (url removed) Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil Gas, Construction and Manufacturing sectors. For details of other opportunities available within your chosen field please visit our website (url removed) Omega Resource Group is acting as an Employment Agency in relation to this vacancy