It reporting analyst

Primary Details Time Type: Full time Worker Type: Employee IT Reporting Analyst London Permanent (Hybrid) The Opportunity QBE Europe is looking to recruit an IT reporting analyst to join Alex Kent’s team. As the IT Reporting Analyst, you will be responsible for EO Transformation and Technology Services reporting. You will be required to ensure the clarity, accuracy and overall quality of information is provided to the relevant audiences at the right time. You will have a focus on automating and improving the reporting process to minimise manual input and maximise the value delivered. You will work closely with colleagues within and beyond the Transformation and Technology department, helping them to quantify and qualify the performance of the IT Services we provide, assisting with analysis of the data and identification of themes and focus areas for improvement. You will be well positioned to gain a broad understanding of all activity taking place within the department, attending and minuting key performance and governance meetings chaired by the Chief Information Officer (CIO) and her leadership team. You will be a member of the IT Operations Practice Management team, which is responsible for the tools, processes and consistent practices used by communities across the IT department. You will have multiple opportunities to get involved in activities beyond the formal scope of your role and we are particularly looking for someone with a technical aptitude who would be interested in developing their knowledge of Project Online, Power BI and JIRA. You are required to be proactive, capable of effective communication across a range of key stakeholders, flexible, efficient, change focused and to act as an ambassador for the EO Transformation and Tech Services team. Your new role Strategy and Planning Aware of IT strategy to effectively report on services provided and progress against strategy. Participate in all internal meetings, as required, to share and develop knowledge and best practice. Positively promote the department, division, and company, to maximize brand leverage. Contribute to the development of the IT Operations plans to maximize service delivery. Reporting Work with stakeholders to understand the different reporting requirements for the Technology Services department. Working closely with the different IT functions, develop new reports or improve on existing reports to meet stakeholder requirements. Ensure reports are produced in line with any reporting cycles, coordinating all parties that are required to provide input. Ensure reports are distributed/communicated to the appropriate audiences in a timely manner. Future Focus Drive improvements of the reporting process, focussing on automating the production of the various reports wherever possible to minimise manual efforts and maximise the time that is spent on improvements (of both reporting and other processes) Analyse IT data to identify high level trends with core processes to inform improvement plans and measure their effectiveness. Build ad hoc IT surveys to provide feedback to help improve service. Provide advice and guidance to team members to understand outputs from surveys and other data gathered so that proper improvements are in place. About You Good working knowledge of key IT Services, functions, and processes Experience of producing reports – skilled in the use of MS PowerPoint Experience of using Power BI Experience of using Project Online an advantage Experience of using JIRA an advantage Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today s workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. #LI-Hybrid Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include. Employer of the Year 2022 Winner – Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent. Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world’s leading international insurers and reinsurers and Standard Poor’s A+ rated. Listed on the Australian Securities Exchange, QBE’s gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click Apply and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.