Senior it technician

Senior IT Technician Based: Greenford, Middlesex - moving to our newly built, state-of-the-art facilities in Maidenhead later in 2023 Working Arrangement: hybrid working (circa 1 day per week WFH) Candidates must be willing and able to gain and maintain security clearance up to DV level Ultra specialises in providing application-engineered bespoke solutions. We focus on our customers’ mission-critical and intelligent systems in the defence, security, critical detection control markets. This role will be largely office-based and include some UK travel (supporting Ultra sites at Farnborough, Tring, Gloucester Burridge, hire car provided). This will enhance your career, so you can benefit from the culture of Ultra, build relationships and maintain a healthy work-life balance. Responsibilities: Establish, maintain and employ corporate guidelines for the management of systems infrastructure. Perform server and network appliance installation, configuration, optimization, and upgrades (software and hardware) as required. Proactively monitor systems performance and ensure optimal operation of technical infrastructure. Maintain up-to-date backup and recovery procedures, perform regular tests of these procedures. Provide assistance with project-related activities such as research, documentation, and testing for new/proposed technical solutions. Administer security, access, and utilization of technical infrastructure (systems) and ensure a constant focus on information security. Provide 1st and 2nd level support to users. Perform problem determination of systems infrastructure-related problems and identify potential causes and solutions. Develop and maintain pertinent systems documentation for IT as well as end-users. Manage the software and hardware inventory, including licensing of 3rd party software and computer/server room equipment. Essential Working Knowledge Of: IT Certification (Microsoft/CompTIA or Bachelor’s degree in Computer Science or Information Systems. Proven IT experience including time spent in a Server/Network administration role. Proven experience in the configuration and hardening of network and Microsoft server OSes including patch management, and disk encryption. Administration experience in a Microsoft Active Directory environment including Group Policy and certificate authority management as well as PowerShell scripting. Experience with Windows servers, Microsoft SQL, M365, firewalls, VPNs, networking, routing, switching, and IP telephony. Experience with both VMWare and Microsoft virtualization technologies. A strong customer support background including 1st/2nd line technical support to end-users in an ITIL environment. Ability to obtain and maintain SC/DV level security clearance #IC #LI-DC1 #LI-Hybrid Here at Ultra I C we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We therefore do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible. If you have any issues with your application, please email us at [email protected]