It service operations manager

Service Operations Manager – £40,000 – £50,000 – Dartford (Hybrid) – Health Wellness Overview: A market leading Non-Profit Health and Wellness organisation are looking for an experienced Service Operations Manager to be responsible for the delivery of service management, infrastructure operations, and information security. This role will help define the roadmap for service management and cyber security processes and work towards the organisation’s strategic vision. Responsibilities: Accountable for the delivery of IT services to the agreed service level Manage third-party providers of IT infrastructure and application services Manage the optimisation of IT infrastructure and services (via third parties) Act as an escalation point for service issues Identify opportunities to improve service availability Be responsible for the delivery of agreed service improvement projects Role Requirements: ITIL qualified Experience as a service management professional, with a demonstrable passion for service improvement Hold relevant IT-related qualifications Prince2 and Agile (desirable) Package: £40,000 – £50,000 Hybrid working (1-2 days a week in the office). Service Operations Manager – £40,000 – £50,000 – Dartford (Hybrid) – Health Wellness