Customer service agent

  • Cv Library
  • Egham
  •   £25,000 - £28,000
  • posted 28 days ago
  • CV-Library.co.uk

Job description:

Customer Service Advisor Cantello Tayler Recruitment are currently recruiting for a Customer Service Advisor to join our client based in Egham. The successful Customer Service Advisor will be responsible for: Being point of contact to meet communication needs of key international customers Managing and taking ownership of cases throughout their lifecycle and through to completion. Ensuring cases are restored for service within SLA. Being central point of contact between international customers and suppliers. Booking of engineering resources Raising of accurate escalations in a timely manner. Booking of preventative maintenance visits The Customer Service Advisor will have: A meticulous attention to detail Administration and organisational skills Commercial awareness Excellent customer relations and interpersonal skills Ability to take responsibilityShifts currently alternating weekly between 7am - 4pm and 10am - 7pm If this Customer Service Advisor role is of interest to you, please click apply now or contact Charlotte Harding in our Egham office
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