Account claims handler

John Williams have partnered with an independent specialist broker based near Borough Market, providing innovative solutions and expertise in the procurement of insurance requirements to a diverse group of clients and customers surrounding the property and construction sector who are seeking an Account/ Claims Handler to join their team. Role: This is a full-time on-site role for an Account/Claims Handler. As an Account Handler, you will be responsible for managing client accounts, including renewals, providing exceptional customer service, and maintaining strong relationships with clients. As a Claims Handler, you will be responsible for managing, processing, and coordinating insurance claims, ensuring timely resolution and customer satisfaction. Qualifications: * Renewals, Customer Service, and Account Management skills * Acturis Experience Desirable * Experience in the Insurance and Insurance Brokerage domain * Excellent communication and interpersonal skills * Strong attention to detail and problem-solving abilities * Ability to work effectively in a team and independently * Knowledge of insurance policies, regulations, and procedures * Relevant certifications or qualifications in Insurance or related field beneficial Benefits: * Lively office based right next to Borough Market * Support with CII qualifications and ongoing training provided * They do have an office dog