Family support coodinator

JOB DESCRIPTION ROLE: 2 x Cafcass Co-Ordinator LOCATION: Redhill Hours and days: 37.5 hours Tuesday to Fridays 10am to 6pm + Saturday 9am to 5pm Pay: GBP12.50 per hour RESPONSIBLE TO: Cafcass Divisional Manager Main Objective Work directly with families to help them overcome barriers that are preventing meaningful relationships in separated families. Working in surrounding area HAYWARDS HEATH, HASSOCKS, BRIGHTON, EASTBOURNE, HASTINGS The ideal candidate will have own transport and be willing to commute General bull; Proactively take ownership in developing own knowledge to understand the context of the work of the company and associated risks, challenges and priorities bull; Maintain at all times strict confidentiality of information relating to any sensitive information bull; Communicate information effectively using the correct channels; bull; Ensure familiarisation and adherence with Swan Family rsquo;s policies and procedures at all times bull; Meet obligations in respect of Health and Safety, primarily not putting self and others at risk of harm bull; Carry out responsibilities effectively, accurately, promptly and in a well-organised way bull; Observe and work to the Swan Family rsquo;s Core Values bull; Dispose of confidential paperwork appropriately using secure methods bull; To uphold Swan Family rsquo;s core values, including treat all with respect. Swan Family operate as an anti-bullying organisation. Any abuse of this policy will be dealt with by disciplinary action, up to and including dismissal. Principal Duties bull; Working in partnership with Cafcass bull; Working directly with families to achieve the ICFA 4 Key outcomes for families bull; Supporting families to overcome barriers bull; Support parents in understanding the impact conflict can have on children bull; Support children to re-build their relationship with the parent they do not live with bull; Be able to manage your own case load and complete all work with each family bull; Ensuring reports are submitted by the submission due dates bull; Liaise with FCA rsquo;s where necessary bull; Attend regular workshops with other co-ordinators and meetings to share practice and continue professional development Performance Measurement bull; Meeting or exceeding deadlines and timeframes set for tasks and projects. bull; Meeting or exceeding agreed Key Performance Indicators bull; The jobholder rsquo;s commitment to, and success in, their Personal Development Plan bull; Improvement in the quality and content of service provided bull; Ability to cope with periods of high workload and prioritise tasks bull; Contribution to the overall team effort bull; Achievement of goals indicated in monthly performance reviews bull; Achievement of all areas of minimum performance standards Strict Confidentiality Due to the nature of the information the job holder will be exposed to, it is essential that they maintain the highest level of confidentiality at all times. Failure to do so may result in disciplinary action, up to and including dismissal