Compliance administrator

Anderson Knight are pleased to be working with a financial services company based in Glasgow. They #39;re looking to recruit a compliance administrator to join heir Legal Team. Key Responsibilities: As a Compliance Administrator, you will play a pivotal role in ensuring adherence to regulatory standards and maintaining customer satisfaction. Your responsibilities will include: * Logging and managing CMC complaints and customer commission complaints in accordance with company procedures and standards. * Proactively managing team shared inboxes to ensure queries and complaints are logged or directed correctly, following FCA guidelines. * Delivering professional and efficient service to both internal and external customers, embodying values to foster strong relationships within the organisation. * Communicating with third parties and customers via email and telephone to gather necessary information. * Providing support for wider Compliance Team activities as needed. Essential Experience: * Attention to detail * Strong communication skills * Experience using Microsoft applications * Ideally worked in Financial Services before