Visitor team coordinator

About The Role Working Hours: 35 Hours per week Contract Type: Full-Time, Permanent Additional Payments: 10% Flexibility Payment Closing Date: 05 January 2024 Manchester Art Gallery is looking for a collaborative, agile and dynamic coordinator, with a passion for creating the best visitor experience. In this role, you will be responsible for the day to day management of the Visitor Team, supervising the team to ensure the gallery provides an exceptional visitor experience. You will be responsible for creating and administering complex staff rotas, managing staff inductions, training, and development, and ensure the gallery is prepared to welcome visitors. You will also support the Visitor Team in their online and project engagement, coordinating digital support and maintaining training records. For more information about the role please contact Liza Leonard [email protected] About the Candidate Are you an organised, collaborative, and dynamic person with a passion for visitor experience and accessibility? Manchester Art Gallery is seeking a Visitor Team Coordinator to manage, supervise, and support a team of enthusiastic professionals committed to welcoming and engaging all visitors to the gallery. About Us We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion. When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that s fairer for everyone who lives, works, volunteers, studies or plays here. To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We ‘own it’ and we’re not afraid to try new things We’re proud and passionate about Manchester A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve. Creating an inclusive team at Manchester City Council At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. If you want to find out more about the role, our culture, flexible arrangements or any adjustments, please let us know by emailing [email protected]. If you are invited to interview we will ask you if you require any adjustments in order for you to best demonstrate your suitability for the role in the interview process. Guaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you ll need to meet the minimum requirements for the role, and identify with one of the below criteria: Members of the Armed Forces and veterans Are currently in care, or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition Accessibility As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work. We’ve also included some useful tips on how to submit the best application. When you join us We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. Other relevant information Greater Manchester Continuous Service Commitment Who we are - Manchester City Council Privacy Notice