Cardiovascular rehabilitation administrator

Job overview An opportunity has arisen to join the Cardiovascular Rehabilitation team as our team administrator. We are a multidisciplinary team based in the community and deliver a district wide service in a variety of formats to cardiac patients and their families . You will need to possess excellent communication skills as the role will involve speaking with patients and relatives over the phone on a daily basis alongside your other duties . Candidates must be able to demonstrate how they meet the essential qualifications, Knowledge, Skills and experience for the post in order to be shortlisted for interview. Main duties of the job Provides an efficient and effective administrative and secretarial support service to the multi-disciplinary CVR team. Liaises with other departments and external organisations Acts as a link between patient/carers and the clinical team including being the first point of contact for any queries. Working for our organisation The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives. As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team. In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance. We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers website: https://careers.northerncarealliance.nhs.uk/working-with-us/our-values/ Detailed job description and main responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Person specification Qualifications Essential criteria NVQ Level 3 in Business Administration or equivalent in a relevant subject/or equivalent experience Desirable criteria ECDL Knowledge and Skills Essential criteria Demonstrates good written and verbal communication skills Good organisational and time management skills Ability to use own initiative and plan/prioritise workload without direct supervision Ability to work flexibly within the role Excellent IT skills including keyboard usage Effective persuasion and negotiation skills Confident in dealing with people over the telephone Undertake further training as part of continuing professional development Act in a caring manner towards patients ,relatives and visitors especially where there are barriers to understanding Experience Essential criteria Previous administrative experience Experience of using Microsoft Packages including Word, Outlook, and Excel Desirable criteria Experience of working in a healthcare environment Minute taking experience Experience of organising appointments and diary management Experience of implementing and maintaining filing systems Employer certification / accreditation badges Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.