Administration clerk

The following are the core responsibilities of the Administration Clerk. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Processing incoming and outgoing mail b. File and store records as required. c. Photocopy documentation as required. d. Action all incoming emails e. Process letters as requested. f. Data entry of all relevant information g. Process requests for information i.e., audits and reports h. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately. i. Manage all administrative queries as necessary. j. Carry out system searches as requested. k. Maintain a clean, tidy, effective working area at all times. l. Support Operations Manager with general administrative tasks as requested. In addition to the primary responsibilities, the Administration Clerk may be requested to: a. Partake in audit as directed by the audit lead. b. Produce meeting agendas and record the minutes of meetings.