Receptionist

FCMS is recruiting a Receptionist for Rossendale Primary Health Care Centre! Hours – Part Time. The Service operates on a 4-weekly Rota. 8am-8pm all 3 days.The vacancies are Week 2: Tuesday; Week 3: Monday and Tuesday, and you would need to be available for all 3 days. (For example, Week 2 would be 13th February, Week 3: 19th/20th February). Opportunities to work additional hours potentially available. Location – Rossendale Minor Injuries Unit, Rossendale Primary Health Care Centre, Rossendale, BB4 7PL Salary – £11 an hour Main duties of the role The post holder will greet patients in a polite and welcoming manner and gather patient identifiable information, taking a concise history of symptoms, and accurately inputting within the computer system (Adastra), ensuring full patient confidentiality. In addition, you will adhere to the triage process and identify patients requiring urgent medical attention. The role involves monitoring the waiting area and be observant to any signs of deterioration in any of the patients and telephone answering, photocopying, scanning, and emailing. Furthermore, the post holder will complete Excel spreadsheets for data collection and audit information to support the Operational Service Lead with KPI reports and managing a Direct Booking system. Contact: [email protected]