Service desk analyst

  • First Recruitment Group
  • Manchester
  •  
  • posted 6 months ago
  • Jobsxl.co.uk

Job description:

Role My client in Irlam are currently looking for a Service Desk Analyst, for the role you must have the following... Minimum of 2/3 years IT support experience in a corporate/business environment Working knowledge of … Helpdesk System Can they efficiently manage internal calls, creating, updating, and closing tickets? Windows 7/10/11 Can they install new laptops with windows? Can they troubleshoot problems in windows? Microsoft 365/Azure AD or Active Directory Can they administer M365 accounts? (Creation of users’ accounts, setting up security groups etc…) Can they support users with basic office suite (word, excel, outlook and PowerPoint) in a business environment?
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