Junior digital platforms systems administrator

Job Advert Main purpose: To provide the highest quality service and to exceed our client’s expectations consistently We are looking for an individual who has great attention to detail, a keen eye and excellent communication skills both written and verbal. The Junior Data Platform/Systems Administrator to work on a mixture of project, daily support, and maintenance activities across the portfolio of digital and communication services. The work will also include support design, development, and ongoing operations of infrastructure to support flexible data pipelines for application integration. Strong aptitude for working with applications and process owners from across the organisation as well as external vendors and peers to build scale and efficient solutions to help us meet our expectations across growth and budget. The role has significant growth potential and will involve involvement in global initiatives and projects. Overall Responsibilities/Key Tasks: The Junior Data Platform/System Administrator role will play an important role in maintaining and improving components of one or more service areas. Specific objectives include, but are not limited to the following: Working under the guidance of team members to assist in the delivery of team’s functional plan activities. Assists with project delivery of new and enhanced services and service component. Working within a small team to help deliver technical evaluation. Analyze and identify current inefficiencies with the current procedures and solutions, with a view to providing a solution. Learn how to do a full lifecycle development (design, implementation, documentation, testing and ongoing support) of integration and ETL operations to agreed requirements. Provide operational support as and when required, including system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, support ticket queues and verifying completion of scheduled jobs such as backups and file deliveries. Assist with the ongoing maintenance and continual improvement of our digital and support services. Evaluate strategy and solution performance against corporate plans. Ensure all security, change, incident, and team standard operating procedures are followed. Create and maintain design and configuration documentation under guidance. Key Experience and Competencies: Relevant degree Quick learner with proven ability to adapt to changing circumstances. Excellent written and verbal communication skills and attention to detail Excellent analytical, problem-solving and communications skills A demonstrable ability to balance multiple priorities through strong organisational skills and effective time management. Strong interpersonal skills and a demonstrable ability to build effective relationships at all levels. Experience with both relational and non-relational databases such as MSSQL Server and SAS. A self-starter, with a proven track record of working effectively in a collegiate environment without continual supervision. Previous experience of providing expert assistance and a high level of customer service. Data extraction experience and knowledge through complex SQL query development as well as from flat file and delimited formats (XML, CSV and XLSX). Desirable experience: Increasing efficiency through automating tasks or improving processes. Familiarity with API development tools such as Postman desirable. What s in it for you? Working hours Monday – Friday 9am – 5pm Hybrid Office Based and WFH once core competency achieved Luxurious office environment in a superb location Secure reserved car parking spaces available 31 days holidays per year including 8 bank holidays Healthcare Scheme* Company pension plan* Life Assurance* Cycle2work scheme* There is a qualifying period for these benefits. They are also subject to a successful probation. We look after the personal information you provide to us, if you would like to know more about how we use your data you can read our ‘Privacy Notice Cifas Fair Processing Notice for Candidates’ which is available at the Phillips Cohen UK website.