Office and it assistant

Job Advert Purpose of the Role We are a busy agency team with a fun, supportive and inclusive culture. We are looking for an Office Assistant to join the team. You will play a vital role in supporting daily operations and ensuring a positive and efficient work environment. Day-to-day this involves helping with the running of the Kanga office; supporting with general administration, managing IT requests, and ensuring the office is maintained to a high standard. This is an excellent opportunity for someone who enjoys multitasking and contributing to the overall success of a great and collaborative team. Responsibilities General office administrative tasks including: Managing office supplies; including stationary, IT equipment/licenses and food orders for meetings. Booking couriers, taxis, and general travel arrangements for office staff. Answering the office phone and managing the general office email inbox. Organising meetings and booking meeting rooms/venues. Assisting with setting up systems and onboarding meetings for new joiners. Ensuring staff org charts, client facing biographies and photos are up-do-date. Assisting with the coordination, recording, and planning of company training and compliance training. Liaising with our external IT support team to: Have their support in the management of internal systems, such as Microsoft office, Dropbox and Zoom. Resolve IT issues for the Kanga team (e.g., email issues / file access issues). Submit and coordinate new starter set up requests. Managing external contractors for the office such as cleaning contractors, internet provider and our printer supplier. Ensuring the general upkeep and tidy appearance of the office. Liaising with building management to coordinate any repairs and general office maintenance including fire alarm tests. Fire Marshall responsibilities. Coordinating with property management for new starter office access and keys. Supporting with the organisation and planning of Kanga events. Proactively contributing to the culture of the wider agency. Other duties as required for the smooth running of the business. Person Requirements Previous experience of office administration. Strong administration and communication skills. Great attention to detail. Ability to multitask and to prioritise tasks, ensuring that all tasks are completed. Ability to work using own initiative with a proactive and motivated approach. Excellent computer skills (proficient and confident working in MS Excel, Word and Outlook). Good basic IT understanding around computer systems and software licensing. Confident using and adopting new online systems. GCSE or equivalent (minimum English and Maths minimum level Grade C or equivalent). Additional administrative or office management training is a plus