Senior network engineer

Job Title: Senior IT Network Engineer Salary: £39,000 - £43,000 Benefits: Pension | Medical Cash Plan | Life Assurance | Discounted Gym Membership and more Overall Purpose: The Senior Network Engineer is responsible for Uptime of customer and internal IT systems, and providing technical support for customers. Responsibilities: Responsible for the delivery, availability, integrity, and management of all network services that are offered via Avoira, working with our members and customers to manage their network services. Provide fault diagnosis and timely resolution of day-to-day network faults and incidents, upon escalation from IT Service Desk, other engineers or any other colleagues, 2nd and 3rd line technical support. Produce, develop, and maintain operational procedures, work instructions and other appropriate documentation. Ensure Service Desk tickets are dealt with in line with the relevant SLAs and KPIs. Ensure security “Best Practise” is adhered to. Investigate problems, according to impact, through to resolution or error identification. Assist Project Manager / Technical Services Manager on key projects. Lead projects when required. Responsible for uptime of Birchwood Park and Westlakes network and connectivity, plus any other locations Avoira IT manage. Responsible for Infrastructure/network systems using a range of tools and reacting to problems, develop / advise on improvements to monitoring platforms. Skills Experience Essential: Excellent understanding of Networking and Network principles. Excellent understanding of VLANs and trunks. Knowledge and practical experience of troubleshooting and configuration of Routers / Switches / Firewalls. Practical Experience with CISCO and HP / Aruba switches. Practical Experience and solid understanding of L3 routing protocols, OSPF, EIGRP, BGP. Experience managing Solarwinds Orion NPM or other network monitoring platforms. Ability to contribute to the creation and update of network diagrams and documentation for design and planning network communication systems. An understanding of Microsoft Server and Desktop technologies. Good all-round troubleshooting, fault finding and problem-solving capabilities. Significant experience of troubleshooting network issues. Ability to quickly learn new or unfamiliar technology and products. Good level of commercial awareness. Minimum 5 years’ experience working in a similar role. Good knowledge of Server Operating systems, DHCP setup, DNS Setup. Hold CCNP certification or be willing to undertake the qualification (or equivalent) Desirable: Experience of Microsoft Azure. Good understanding of telecoms systems. Experience in supporting Office 365 applications Job Types: Permanent, Full-time Salary: £39,000.00-£43,000.00 per year Benefits: Company pension Gym membership Schedule: Monday to Friday Ability to commute/relocate: Warrington, WA3 6GA: reliably commute or plan to relocate before starting work (required) Work Location: In person