Reception administrator

To provide effective reception, administrative and clerical support to ensure the smooth running of the reception and the Practice as a whole, enabling patients to receive a service that is efficient and sensitive to their needs and supporting the clinicians to deliver excellent patient care. The Greenhouse Practice works towards meeting the health care and social needs of people who are experiencing homelessness by tackling health inequalities and inequities in access to health and other services. This target group of people experiencing difficulty in accessing primary care services in CIty and Hackney, brings together a range of vulnerable populations presenting with complex, diverse, and currently unmet health needs. This group includes new entrants to the borough, refugees and asylum seekers, people from ethnic minority groups, and the homeless individuals. The post holder will have to be sensitive to the needs of these client groups. We are looking for a high-quality receptionist/administrator, with great secretarial and administrative skills, who will be able to deal with a range of non-routine inquiries, using initiative and problem-solving skills to resolve them as appropriate. This role will involve liaison with a range of health service staff, other professionals, clients, and patients. Our mission is to offer inclusive and holistic care to the homeless and vulnerable people by providing a friendly and accessible service at the Greenhouse and through outreach in the City and Hackney. For further information kindly refer to the job description and person specification attached to this vacancy.