Support secretary trauma orthopaedics

Job overview We require an enthusiastic and highly motivated Support Secretary to play an important role, dedicated to ensuring excellent standards of care to the department of Trauma Orthopaedics. You will provide comprehensive administration support to the department. You will provide assistance to the Service Leads and Nursing/Clinical Teams and will work collaboratively with other administrative colleagues and support staff. Your working hours will be Monday to Friday core office hours. You will possess excellent communication skills, confidence and compassion are essential to the role. Main duties of the job You will work within a team of highly skilled and motivated staff where patient focus is our priority. We strive to ensure our patient, family and carers receive an excellent experience . The role is both exciting and challenging where team working is essential and initiative is paramount. You will provide and receive routine information both internally and externally on behalf of the team, ensuring that urgent business is dealt with appropriately. This will include accepting and managing referral requests and effectively managing queries and messages from relatives and other stakeholders. The post holder is required to ensure to present a positive and professional image of themselves and of the service to all agencies at all times. Working for our organisation The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives. As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team. In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance. We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers website www.careers.northerncarealliance.nhs.uk Detailed job description and main responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Person specification Qualifications Essential criteria RSA II or equivalent Desirable criteria Possession of ECDL qualification Qualification in medical secretarial studies Experience as a secretary Knowledge Essential criteria Microsoft Office and Outlook, audio typing Desirable criteria Knowledge of the Trust’s current Information Technology systems Experience Essential criteria Proven office experience Desirable criteria Experience of working in a hospital Skills Essential criteria Good attention to detail Excellent telephone manner including good listening skills Good written and verbal communication skills We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement. We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible. The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair. We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome. We also warmly welcome interest from serving and ex-personnel, and their relatives. Please identify that you are a member of the armed forces community on your application form to be entitled to a guaranteed interview (subject to essential criteria being met). As a Disability Confident Employer, guaranteed interviews are also available to disabled applicants when essential role requirements have been met. If you require any reasonable adjustments to the application process, please contact [email protected] In applying for this post, you give the Trust permission to use your data for recruitment purposes. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process. Keep up to date with the latest job opportunities and information across the Northern Care Alliance by following us on Twitter and Facebook: @NCACareersNHS Employer certification / accreditation badges