Technical support officer

Number of jobs available 1 1 Region 1 London, South East City/Town 1 Welwyn Garden City Building/Site 1 Alchemy, Bessemer Road, AL7 1HE Grade 1 Staff Grade 3 Post Type 1 Permanent Working Pattern 1 Full Time, Part Time Role Type 1 Administration / Corporate Support Salary Minimum 1 £25,042 Job description 1 We are looking for a Technical Support Officer to join our waste team based at Welwyn Garden City, to provide permitting and administrative technical support to the Waste teams including managing incoming monitoring data, maintenance of files and databases as well as general administrative duties. This role is open to anyone that wishes to apply and would be a great fit for graduates, return to workers or anyone looking for a career change. Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and workplace adjustments will be available to support you with your incident role. The team 1 You will be part of the Environmental Permitting Regulation Waste teams who regulate waste management activities across Hertfordshire, North, East and West London and parts of Essex. The team is committed to hiring those that reflect the communities it serves. It is our job to provide an efficient and effective response using the resources we have, and to work with operators, partners and local communities to influence behaviour and encourage good practice. Experience/skills required 1 While we are looking for candidates who possess the following skills, comprehensive training will be provided for all: You will have previous experience working in similar admin roles supporting team members. You will be able to work efficiently and effectively at a fast pace to constantly shifting deadlines and parameters without compromising on quality. You will possess effective communication skills. You will be able to pick up new IT systems quickly and be competent in using IT services such as Microsoft office programmes (for example Outlook, Word, Excel etc.) You will have the ability to work proactively, prioritising workload as it comes in, whilst being primarily unsupervised. Previous experience in a regulatory environment would be an advantage but not essential. Contact and additional information 1 At the Environment Agency, we go above and beyond when it comes to diversity—we seek new perspectives, welcome different experiences and promote inclusivity both within our staff team as well as wider communities. We re on a mission to create lasting change for people s lives across every corner of society. Our Welwyn Garden City office has a hybrid model allowing individuals to work either at home or at our office (a minimum number of days in the office per week will be agreed with your line manager and reviewed periodically). Individuals of all backgrounds would be supported through various employee networks. For further details please contact – Jo Miles, Waste Team Leader by email: [email protected]. You can also download the candidate pack for more information.