It helpdesk apprentice

Department: ICT Location: London Wall Role type: Fixed-term Apprenticeship Level of security check required: Basic Disclosure Closing date: 5 December 2023 Interviews: 14 December 2023 Salary: National Minimum Wage Do you have a real passion for computers and technology? Are you looking to develop a career within IT? Whether you have always known you wanted to work in IT or you are now looking to take that first step into the IT career world, we can offer you not only hands-on experience but a nationally recognised qualification whilst you are on this journey. In this apprentice role, you will be working towards the Level 3 Digital Support standard. As an IT Helpdesk Apprentice at the Museum of London you will be an integral part of the IT team who are responsible for managing and maintaining the museum’s network infrastructure and ICT systems. You will be responsible for providing both remote and desk side support to the museum’s diverse range of users, in what can be a complex and busy environment. You will also be the first point of contact to all our colleagues within the museum when dealing with helpdesk requests, providing a highly efficient customer service. Previous experience of working in a museum is not required, we are looking for someone who has a demonstrable passion for computers and technology with the ability to communicate clearly, someone who can plan and manage their time well and think creatively with challenges that may arise to develop innovative solutions. For more information about this role, please see the Job Description. To know more about what it’s like to work in the Museum of London and to get some top tips on how to make the best of your application visit: https://www.museumoflondon.org.uk/about-us/jobs If you would like to apply for this role, please go to https://jobs.museumoflondon.org.uk/. Applications are by application form. The closing date for applications is Tuesday 5 December. Successful candidates will be invited to an interview on Thursday 14 December. The Museum of London is committed to equal opportunities and diversity. We particularly welcome applications from disabled, Black, Asian and ethnically diverse candidates, who are currently under-represented in our organisation.