Graduate it support analyst

Job description Desktop Support 9 – 5pm, office based SW London This IT Support role will find you directly supporting a global team of business users in the media sector. It s a chance to join a very stable, dynamic and sporty business at their plush Chiswick offices. General responsibilities for the IT Support Engineer Monitor the Helpdesk system for inbound issues ensure all issues are logged and documented Provide daily support on Microsoft 365 and Windows, take part in upgrade projects Learn to follow information security protocols Troubleshoot network connectivity problems Willingness to recognize and recommend changes to support procedures and user guidance as part of ongoing improvement Opportunity to support different locations Skills that you ll bring: Previous experience in a level one or two IT support role A good knowledge of Microsoft Azure Active Directory Microsoft O365 Admin, including user account administration Remote access and VPN Configuration and Administration Some experience with macOS, and iOS platforms would be useful The ability to set up and support mobile devices and desktop telecommunications In return, you ll be joining a leading media tech company offering a comprehensive benefits package, great perks and scope to progress your career. For more information, or to apply, please submit your CV today.