Service desk analyst

Location: London Industry: Infrastructure Support Salary: £30,000-£35,000 Reference: 18571 Contact name: Harriet Lamplugh de Smith Job published: November 02, 2023 Job description Service Desk Analyst – City of London – Windows, SCCM, Active Directory, VDI, Mac, ServiceNOW - £30,000 - £35,000 A leading trading firm based in the City of London is looking to hire a talented Service Desk Analyst to join their already established support function. In this role you will act as the first point of contact for employees who are experiencing IT related issues. Daily responsibilities will include: resolving queries, troubleshooting, escalating to specialists when needed and managing the technical relationships with the internal users. You will get exposure to a broad range of technologies and be expected to work to an ITIL framework. It is necessary that SLAs are met and customer service levels are maintained. To be considered for the role you will require the following skill-set: Windows OS SCCM VDI ServiceNOW Mac This is a fantastic opportunity to work for a market-leading financial firm who are at the forefront of technology. If you want to work for a company who truly invest in their employees then please apply now. For immediate inquiries please contact Harriet Lamplugh de Smith at Harrington Starr on 07906 861860 / [email protected] Service Desk Analyst– City of London – Windows, SCCM, Active Directory, VDI, Mac, ServiceNOW - £30,000 - £35,000