Desktop support engineer

Digital Desktop Support Engineer Agency Reference Number: J76087 Venn Group is currently working with an NHS organisation, based in outer London, who are recruiting for a Desktop Support Engineer to join their team. The post holder will provide second line desktop support in maintaining and expanding the IT service for the Trust. Rate: £180 per day Umbrella Location: London – Onsite 5 days per week IR35 Status: Inside Duration: 3 months, initially Job Responsibilities: To provide high quality 2nd line technical support to all users connected to the IT environment To fix hardware and software faults or recommend appropriate solutions To undertake the build, configuration, documentation and integration of new desktop, audio visual devices and printer hardware To identify, recommend and implement changes to IT systems To build, deploy and repair all devices such as PCs /Laptops/ printers/ scanners/ mobile devices etc To provide face to face desktop support The ideal candidate will have: Demonstrable experience of working in a technical support environment at 1st and 2nd line level LAN/WAN technologies Network services DNS, DHCP ServiceNow All Microsoft Office versions 2010 onwards MS Teams All Microsoft Desktop OS – Windows 7 onwards All Microsoft Server OS - 2012 onwards Apple MAC OS and iOS versions SCCM, Intune, Airwatch, MaaS360 Bitlocker, Sophos, ATP, VPN, Citrix Active Directory including group policy Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.