Administrative officer

About The Role Working Hours: 35 hours per week Contract Type: Permanent, Full Time Closing Date: 29 November 2023 We have an exciting opportunity to be part of the administration function within the Governance and Scrutiny Support Unit, Legal Services. The post will be based within the Town Hall Extension in the city centre of Manchester The successful candidate will provide high quality customer focussed, flexible and timely administration support to the service. Dealing efficiently and courteously with tact and diplomacy to all queries and correspondence, both written and verbal from officers and members of the public. You will complete documentation and correspondence accurately and to a high standard, inline with procedures and agreed timescales. You will be responsible for arranging school admission appeal hearings for the children and families in Manchester and occasional involvement with governance and decision-making functions. You should have excellent administrative skills including: good keyboard skills, good organisational skills and knowledge of Microsoft packages, in particular Excel and Word. The role requires sound written and oral communication abilities and experience of working within a team environment. About the Candidate You are someone who will contribute to the goals of the team through the provision of high quality business support, this will be customer focused, flexible and timely. In this way you will contribute to the achievement of objectives of a fast moving and busy operational service. You will also deal with parents of school children in a friendly, courteous and helpful manner and provide help to other schools in the city. About Us We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion. When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that s fairer for everyone who lives, works, volunteers, studies or plays here. To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We ‘own it’ and we’re not afraid to try new things We’re proud and passionate about Manchester A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve. Creating an inclusive team at Manchester City Council At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. If you want to find out more about the role, our culture, flexible arrangements or any adjustments, please let us know by emailing [email protected]. If you are invited to interview we will ask you if you require any adjustments in order for you to best demonstrate your suitability for the role in the interview process. If you would like to access the job details in another format, such as large print, audio or printed on a coloured paper, please email [email protected] or call 0161 227 3373. Guaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you ll need to meet the minimum requirements for the role, and identify with one of the below criteria: Members of the Armed Forces and veterans Are currently in care, or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition Accessibility As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work. We’ve also included some useful tips on how to submit the best application. When you join us We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. Other relevant information Greater Manchester Continuous Service Commitment Who we are - Manchester City Council Privacy Notice