Administration and governance manager hmp wormwood scrubs

About The Role ADD TO LIFE. EVERY LIFE Where every day is a chance to make a difference Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you’re looking for a role where you can develop your existing skills and learn something new every day in an environment that never stands still, then this could be the opportunity for you. As the lead for the admin team, you will oversee all the administration and governance in Wormwood Scrubs. Ensuring that complaints are responded and logged, Patient hospital appointments are booked and documented and management of your team. Your team will consist of a varied range of administrators and you will oversee all of their roles and functions. We re looking for an Administration Lead to take charge in ensuring provision of administrative, clerical and secretarial services for the Practice Plus Group healthcare delivery on site. This role leads the Administration Team in all managerial functions, including HR, training, competency and efficiency. You would be pivotal in facilitating the effective management of clinics and rota template, monitoring DNAs/cancellations and duplicate/ ineffective use of clinics; ensuring all referrals are managed efficiently and all data is available and up to date at all times. You’ll also be responsible for supporting the Head of Healthcare in the preparation, distribution and recording of complaints. About You The successful candidate will have an NVQ 2 Business Administration or equivalent experience, as well as the ability to thrive when working to tight deadlines. Experience with diary management and maintenance of databases and Microsoft Office applications would be advantageous, as well as the ability to prioritise workload /ability to delegate appropriately How will we support you? Bespoke induction Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team You’ll receive an annual salary up to £36,750 per annum - depending on experience. It doesn’t stop there… we also offer: Company pension scheme 25 days annual leave increasing with service up to 28 days per year, plus public bank holidays An extensive range of wellbeing and lifestyle benefits Discounts on shopping and leisure activities Support to grow in your role and continue your professional development Excellent long-term career prospects 24/7 employee assistance helpline and financial assistance when you need it About Us The dedicated team in the Health in Justice division of Practice Plus Group make a real difference across over 45 prisons, young offenders and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 people in these secure environments, always putting their needs first, regardless of their history. Practice Plus Group’s mission is Access to Excellence. Our core values are; we treat patients and each other as we would like to be treated we act with integrity we embrace diversity we strive to do things better together Patients can only access excellence if we commit to living our values in everything we do when we’re at work. If you share these values and have transferable skills we want to meet you! Please note that offers of employment are subject to Practice Plus Group Terms Conditions and receipt of satisfactory references, an enhanced DBS check and prison vetting. Practice Plus Group is committed to creating a diverse and inclusive environment and we are proud to be an equal opportunity employer.