Junior it support analyst

Job Role Reporting to the IT Manager in a small but very busy IT Team. The primary responsibility will be first line support for desktop and laptop computers. Key Responsibilities New computer (desktop laptop) builds and redeployment Providing first line support for desktop laptop issues Providing first line support for Office 365 Windows 10 support Managing user accounts Mobile device management What You Bring Working (demonstrable) knowledge of: Windows 10, Office 365, Sophos AV, Active Directory Additional Requirements: Experience working within an IT department or for an IT services company. Operating Environment The role is based at our Manchester office The normal working day is between 08:30 and 17:00 on Monday to Thursday and between 08:30 and 14:30 on Friday 30 minutes is provided for lunch. What We Offer 7% employer contribution to pension Private Dental EAP Programme Employee referral programmes with £1,000 reward (once passed probation) 20 days annual leave per annum To apply for this role, please click the link and upload the following: a copy of your CV a copy of your passport Job Types: Permanent, Full-time Benefits: Life insurance Referral programme Schedule: Monday to Friday Ability to commute/relocate: Sharston Industrial Area: reliably commute or plan to relocate before starting work (required) Education: GCSE or equivalent (preferred) Experience: Technical support: 2 years (preferred) Customer service: 1 year (preferred) Work Location: In person