Network engineer

About Us Sharp Gaming is on an exciting journey and we need to add to our dynamic team of people so that we can continue to dominate the industry, delivering a seamless gaming experience that is a cut above the rest. We are part of the Betfred family which means that we have the investment to innovate, drive advanced, creative technologies forward and to build unrivalled gaming experiences, but we also keep our freedom and independence. As a team we work fast, aim high, are focused and ambitious. So, if you want to be part of something quite unique and drive the future of gaming, then it s to time to join Sharp Gaming. Job Purpose Responsible for analysing, designing, installing, configuring, maintaining and repairing network infrastructure and application components. Responsible for providing direction, information, and recommendations regarding network configurations and installations along with standard industry best practices. Job Duties Provide 2nd/3rd Line Technical (Network) support to the Sharp Gaming/Betfred network infrastructure. Act as Technical (Network) resource within identified business projects. Provide technical documentation (Design, Changes etc) to support the project. Adhere to Sharp Gaming/Betfred Project Management, Incident Management and Change Management methodologies. Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Firewall Security, Network LAN/WAN, VXLAN, IP Routing, IPSec VPN, VMware NSX-T, Cloud technologies such as AWS/Azure be advantageous Configuring and installing client and server network software for upgrading and maintaining network and telecommunication systems Plan and implement Network Projects Design, setup and configure complex switching environments Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore devices Provide input into Capacity Management, Disaster Recovery and Business Continuity Planning. Identify and escalate improvements to the operational management of the network infrastructure including the selection of suitable tools. Investigate emerging technologies, documenting findings and providing benefits of such technologies to Betfred Organise the internal/external vulnerability/penetration scans, liaising with third party scanning vendors. Providing IT with detailed reports and where applicable an implementation plan of corrective actions. Knowledge, Skills and Experience Essential Demonstratable experience in a similar role Professional qualifications (CCNA minimum) or industry skills that can be demonstrated Cloud Platform knowledge – AWS/Azure Firewall Knowledge, Palo Alto, Cisco, Fortinet, Checkpoint and others VMware NSX-T Knowledge LAN/WAN protocols WIFI Solutions, Cisco Meraki Operated in an environment where Change Management is strictly adhered to. Excellent communication skills (verbal and written) Maintain a thorough understanding of LAN/WAN Experience of a professional service desk Strong organizational skills and ability to multi-task in a small business environment Maintain network security through proper configuration of VPN and Firewalls Good documentation skills Project Delivery experience Standby is a must for this position Desirable Knowledge of IS0 27001, PCI-DSS What is in it for me? £40,000 - £50,000 per annum, depending on experience Flexi-time (start anywhere between 7am and 10am) Hybrid (2 days in the office and 3 days from home) Be Rewarded: Earn Extra Rewards: Unlock bonuses and incentives to enhance your income. Secure Your Future: Build a nest egg with monthly pension contribution, helping you prepare for the future. Family Support: Access enhanced Maternity Paternity Pay to help you prepare for new additions to your family. Refer and Earn: Cash-in on our Refer a Friend programme – we re always looking for exceptional individuals like you! Peace of Mind: Benefit from a death in service benefit, though we hope you ll never need it. Save Smart: Enjoy discounts and cashback offers from a diverse range of high-street and online retailers, saving on everyday essentials and indulgences. Get Recognised: Celebrate Longevity: Join our long-service recognition programme, honouring the dedication of our loyal team members throughout their careers. Peer and Manager Acknowledgment: Recognise and be recognised for your achievements, earning points redeemable with over 700 global retailers. Life s Milestones: Receive a gift to celebrate the birth of a baby, adoptions, and weddings, along with an extra day off for your wedding day. Feel Valued: Always Accessible Healthcare: Benefit from a 24/7 virtual GP service for you and your family, ensuring prompt health answers that fit your schedule. Prioritise Mental Wellbeing: Utilise an independent service to identify and receive mental health support, including face-to-face counselling and self-help resources. Financial Wellbeing: Optimise your budget with our financial wellbeing package, offering real-time earnings tracking and early access to earned pay to help support you with unexpected bills. Savings Made Easy: Set up salary-based savings and earn a 5% boost through our savings scheme. Personalised Financial Guidance: Access one-on-one support from an independent Financial Coach. Comprehensive Assistance: Confidentially address life challenges through our Employee Assistance Programme, covering childcare, family matters, relationships, addiction, legal issues, financial concerns and more. Holistic Wellbeing Tools: Explore a wide range of resources for physical, mental, nutritional, and financial wellbeing through our Wellbeing App. Eye Care Benefits: Enjoy complimentary eye tests and contributions towards single lens prescriptions for VDU users.