Admin assistant

The Admin Assistant will provide support to the claims handlers. They will be responsible for the inputting of new claims for the department, answering phone calls made into the department and monitoring inboxes. Key Accountabilities Provide support to a team of claims handlers and to other departments when required Adhere to client specific protocols and best practice Support delivery of consistently high levels of service and productivity Accurately input new claims Answer incoming calls Sort and dispatch digital post Monitor inboxes Support with CRU post and tasks Support FHAs and complete ad hoc tasks as required Working Hours 35 hours per week Monday – Friday 9am – 5.00pm with 1 unpaid hour for lunch. Primary location for this role is Liverpool Office, Experience, Skills and Qualifications Previous admin experience Excellent IT skills including excel and inputting data accurately and efficiently Good communication skills, has the confidence and ability to speak verbally over the phone Organisational skills with the ability to manage own workload Has the ability to prioritise tasks Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; Keoghs values We are connected We are Dynamic We are Innovative We succeed together Contract Type Permanent Area Corporate Risk and Advocacy Sub Area Pre Lit Casualty Office Liverpool - St. Paul s Square Closing Date 09 Nov 2023