Administrator older persons team

Main area Administration Grade Band 3 Contract Permanent Hours Part time - 33.75 hours per week Job ref 373-SMH1842 Site Jocelyn Solly Resource Centre Town Macclesfield Salary £22,816 - £24,336 per annum (pro rata) Salary period Yearly Closing 16/11/2023 23:59 Job overview We are looking for a hardworking, flexible, resilient, and compassionate individual to undertake the role of Team Administrator based in our Community Mental Health Team. The successful applicant will be working in a busy office environment with a multidisciplinary team of Community Mental Health Nurses, Occupational Therapists, Social Workers, and Support Workers. The post holder will be expected to answer a busy phoneline, whilst demonstrating compassion and maintaining professional boundaries with callers. This can mean some callers may be distressed; therefore, a person-centered and non-judgmental approach is always required. Main duties of the job The post holder will be expected to liaise with GPs, Consultants and other agencies responding to queries appropriately ensuring confidentiality. Good communication skills are essential. The ideal applicant should have strong computer skills including Excel, Outlook, Microsoft Teams and Word. They will be responsible for inputting data onto our clinical system, diary management and issuing of correspondence and keeping accurate and confidential records. We have a strong team culture of supporting staff professional development and training opportunities will be provided. Working for our organisation CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries. Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall. We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you. CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences. CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a ‘Silver’ award with the MOD Defence Employer Recognition Scheme (DERS). The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. We welcome applications from people who have direct experience of accessing our services. Detailed job description and main responsibilities Please download a copy of the job description for full details. Recruitment selection processes are based on competence (see Person specification) and values. CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trust’s Values and Behaviours which are ‘the 6 Cs’ Communication, Competence, Courage, Care, Compassion and Commitment. A ‘Guide to completing your application form’ can be accessed on the right side of this page under the job description. The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. If your disability meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’ Please also inform the team if you have any special support needs to be considered as part of the interview and selection processes. We offer a guaranteed interview scheme for our Armed Forces community. Please answer YES’ to the question in the application form. All new clinical support staff will be required to have completed or working towards the Care Certificate (CWP In-house 2 day training to be completed within 6 months of start date). Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. CWP encourages and supports all staff to become vaccinated against COVID-19. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100. Good luck with your application. We hope to welcome you to Team CWP very soon. Person specification Qualifications Essential criteria Evidence of good typing skills e.g. RSA 111/NVQ Level III in an admin related subject or equivalent Educated to an appropriate standard of English Language to undertake the job role Desirable criteria ECDL Knowledge Expertise Essential criteria Educated to an appropriate standard of English Language to undertake the job role Knowledge and understanding of confidentiality Organisational skills and the ability to prioritise work and meet deadlines and use own initiative Managing workload and able to act independently Clear and accurate written and verbal communication skills Desirable criteria Audio typing skills Minute/note taking experience Clear and accurate written and verbal communication skills Experience Essential criteria Experience of providing secretarial/administrative duties Desirable criteria Experience of working in a health environment Experience of working as a member of a team in an office environment Experience of processes and procedures within this service area Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Further details / informal visits contact Name Jacqui Beal Job title Business Information and Admin Officer Email address [email protected] Telephone number 01625 505600