2nd line it support engineer

2nd Line Support Role with development opportunities Based in London About Our Client Our client in an international company, operates several private for-profit colleges and universities in the UK. Job Description 2nd line IT support engineer will , Identifies the problems root-causes and provides support to end users and infrastructure Collaborate with other IT teams across the group. Communicate with the onsite and remote users for troubleshooting and cases resolutions. Coordinates the technical support specialists work on Participate in the IT procurement process. Evaluates users needs and provides recommendation for equipment and software Be accountable for VC assistance to VIP s and meeting room presentations equipment. Communicates with external IT services providers and suppliers. The Successful Applicant 2nd line IT support engineer should have , Strong Windows PC and Mac devices support, deep experience with Windows OS and Microsoft Office products Window Servers administration LAN and WAN services administration local Wi-Fi service, telephony and video conference end- point solution support Strong written/verbal English communications skills, ability to communicate with end-users effectively What s on Offer Growth opportunities 5 days/week on site work in London